Privacy Policy

Privacy Policy for Alltaj.com

Last Updated: 31/3/2026

Welcome to Alltaj.com (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy in accordance with the Jordanian Personal Data Protection Law No. 24 of 2022.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Data Controller Information

The entity responsible for processing your personal data is:

  • Business Name: Golden Crown company

  • Location: Jordan

  • Contact Email: moetaj14@gmail.com

  • Phone Number: +962-79-868-0014

2. Legal Basis for Processing

In compliance with Jordanian law, we process your personal data only when:

  • We have obtained your prior explicit consent.

  • It is necessary for the performance of a contract with you (e.g., delivering an embroidery machine or software).

  • It is required to comply with a legal obligation under Jordanian Law.

3. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: Name, email address, phone number, and shipping address.

  • Commercial Information: Records of products purchased (e.g., Wilcom software, Wonyo machines) and payment history.

  • Technical Data: IP address, browser type, and usage data collected via cookies.

4. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.

  • Provide technical support for embroidery software and hardware.

  • Send marketing communications (only if you have opted in).

  • Improve website functionality and security.

5. Data Disclosure and Sharing

We do not sell your personal data. We may share information with third parties only in the following cases:

  • Service Providers: Delivery companies and payment gateways necessary to complete your transactions.

  • Legal Necessity: When required by Jordanian authorities or by law to protect our rights or the safety of others.

  • Cross-Border Transfer: If data is transferred outside of Jordan, we ensure the recipient country provides an adequate level of protection as mandated by the Jordanian Data Protection Law.

6. Your Rights Under Jordanian Law

Under the Personal Data Protection Law No. 24 of 2022, you have the following rights:

  • Right to Knowledge: To be informed about what data is being collected and why.

  • Right to Access: To request a copy of the personal data we hold about you.

  • Right to Correction/Erasure: To request the amendment of incorrect data or the deletion of your data.

  • Right to Withdraw Consent: To withdraw your consent for data processing at any time.

  • Right to Object: To object to processing for direct marketing purposes.

To exercise these rights, please contact us at moetaj14@gmail.com.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

8. Cookies

Alltaj.com uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or Jordanian legislation. We will notify you of any material changes by posting the new policy on this page with a new "Last Updated" date.

10. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your data, please contact our Data Protection Officer/Representative at:

Email: moetaj14@gmail.com